White Gables is situated near to the coastal cliff in the clean quiet town of Felixstowe, conveniently located within easy level walking distance of the town centre, post office, library, community centre and bus routes.
We are a family run Home accredited by Social Services since 1982, and registered to care for thirty-seven residents.
For immediate release: Thursday, 25 August 2016
Suffolk care home is rated Outstanding by the Care Quality Commission
The Care Quality Commission has found the quality of care provided by White Gables Residential Care Home, in Felixstowe, Suffolk, to be Outstanding overall following an inspection carried out in January.
White Gables Care Home provides accommodation and personal care for 37 older people, some living with dementia.
Inspectors found staff were caring and compassionate and people were being provided with safe, responsive, caring, effective and well-led care. A full report of the inspection has been published on CQC’s website: http://www.cqc.org.uk/location/1-115606605
Under CQC’s new programme of inspections, all adult social care services are being given a rating according to whether they are safe, effective, caring, responsive and well-led. White Gables Residential Care Home was rated Outstanding overall, Outstanding for being caring and well-led and Good for being safe, responsive and effective.
Jemima Burnage, CQC’s Head of Inspection for Adult Social Care in the central region said:
“Our inspection team were impressed by the level of care observed at White Gables Residential Care Home. People were consistently treated with outstanding kindness, respect and compassion.
“Staff were highly motivated and spoke passionately about their job and understood the importance of providing excellent care to the people living in the service.
“Meaningful relationships had been established between people and
all the staff. Feedback from people and their relatives about the care they received was exceptionally complimentary acknowledging the exemplary approach of staff.
“The service had dynamic management and leadership. There was an open and inclusive culture within the service. Staff spoke highly of the management team, and told us they felt supported in their roles.
“All of this meant people received a high standard of care, which is why it has been rated Outstanding.”
Andrea Sutcliffe, Chief Inspector of Adult Social Care, said:
“The quality of care which our inspectors found here was exceptional and I am very pleased that we can celebrate the service’s achievements.
“An outstanding service is the result of a tremendous amount of hard work and commitment. I would like to thank and congratulate everyone involved.”